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Machine model: Heating elements production facility
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Customer product: tubular heating elements
Thanks to CSM Machinery we have invest in a large machinery pool that allowed us to penetrate the tubular heating element market and be acknowledge all over the world.
THE COMPANY
Calorflex is a group of companies with two production facilities in Italy, one plant in Dubai, and one in the United States, producing and exporting its products worldwide. They manufacture a wide range of electrical resistors, including heating cables, tubular and finned heating elements, cartridge heaters, flexible flat heating elements, strip resistors, pipe and aluminium sheet resistors and compressor heaters. With a team of over 100 people and an annual turnoverof around 15 million dollars, they produce approximately 5 million pieces per year.
CUSTOMER NEEDS
THE EXPERIENCE WITH CSM
Technical knowledge and skills
When we have decided about 15 years ago to manufacture heating elements, we needed a partner helping us to know the technical process and on building an advance machinery pool.
We have chosen CSM Machinery for its reputation and reliability and the results obtained were beyond our expectations. CSM Machinery offers us an excellent and durable cooperation thanks to their long experience in manufacturing machinery for tubular heating elements and significant expertise in all the stages of the production process.
Service, assistance, and geographical proximity
CSM Machinery allowed us to have quick, efficient, and technical support and at the same time to maintain attention on our customer’s needs.
It was important for us to have a partner to contact constantly in particular at the beginning of our project. CSM assists us in solving technical problems, also remotely and gave us the opportunity of learning skills and abilities to perform well in the tubular heating element market.
Also, the geographical proximity of our facilities helped us to reduce lead times, to overcome cultural and linguistic differences and to manage the project and be update constantly on the progress.
